The telecom regulator has placed an indefinite suspension on the SIM card sale of Grameenphone for the operator's failure to provide quality service.
The Bangladesh Telecommunication Regulatory Commission (BTRC) imposed an indefinite suspension on Grameenphone as it is not providing quality service to its users despite repeatedly being asked to do so, Posts and Telecommunications Minister Mustafa Jabbar told UNB Wednesday.
"The telecom company has no intention to provide quality service, as it is not doing anything to fix the problems that its subscribers are facing," he added.
"The BTRC placed the sale of Grameenphone SIM cards on indefinite suspension as we do not want new uses to face the same problems."
Comments from Grameenphone were not immediately available.
The telecom operator’s customer base was around 85 million as of May, or 46 percent of total connections, the highest among the four mobile phone operators of the country.
Grameenphone is also leading the other operators with 107.4 megahertz spectrum.
