Frustration grows over Google’s AI overviews feature

The Report Desk

Published: May 20, 2024, 05:09 PM

Frustration grows over Google’s AI overviews feature

Photo: Collected

Since Google enabled its AI-powered search feature, many people have tried and failed to disable the often incorrect AI Overviews feature in regular search results. Unfortunately, you can‍‍`t. However, there are ways to turn it off using a new "Web" search mode, which we explain below.

AI Overviews, also known as "Search Generative Experience," is Google‍‍`s new search feature that summarizes web content using its in-house LLM (large language models).

Google says AI overviews appear only when the search engine believes it can provide more value than traditional blue links.

When you‍‍`re signed into Google and search for general topics like how to install one of Windows 11‍‍`s recent updates, Google‍‍`s AI will rewrite content from independent websites and summarize it in its own words.

This feature may sound good in theory, but Google‍‍`s AI integration has several quality issues, including causing a slight delay as it generates the answer and, even more problematic, sometimes displaying incorrect information.

For example, Google AI Overviews recently told searchers to drink two quarts of urine when they asked how to pass kidney stones quickly.

While initially released as an opt-in Search Labs experiment, Google recently began rolling out AI Overviews to everyone in the United States whether they want it or not, with other countries coming soon.

Google says that AI Overviews cause people to "use Search more, and are more satisfied with their results," but that doesn‍‍`t seem to be the case based on the many Google support forum questions on how to turn off the feature.

"I‍‍`m finding the results very repetitive, often wrong, and they don‍‍`t at all match what I‍‍`m looking for but they take up so much space and feel in the way. I just want them to go away," posted a user trying to disable AI Overviews.

"Every single result I‍‍`ve received from the AI overviews has been incorrect. I‍‍`m more than capable of misinterpreting internet articles on my own, and I can probably get at least slightly closer to actually understanding than the AI because I actually have cognitive processes," posted another user.

As the posts on Google forums suggest, early feedback on Google AI Overviews has been negative, with people finding the feature unnecessary and often misleading.

Unfortunately, there is no way to disable it now that it is out of Search Labs, and Google has quickly locked support threads for many people asking how to do so.

As the Google search we all fell in love with 26 years ago no longer exists, now filled with endless features, sponsored results, and shopping results, the company recently introduced a new "Web" search option to return the old search feel.

When using the new Google Web search, search results will no longer be cluttered with the abundance of features we usually see, including "Top Stories", "AI Overviews", and shopping listings.

For those who don‍‍`t want to see AI Overviews, we can use this new Web search feature to get rid of Google‍‍`s AI feature.
 

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